Debt Collection Policies Changing

CREATED Dec. 26, 2012

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  • Aggressive, harassing and abusive bill collectors are a top consumer complaint in the United States. Video by kmir6.com

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Aggressive, harassing and abusive bill collectors are a top consumer complaint in the United States. And if you're one of the 30 million Americans being pursued by a collection agency, sometimes fighting back can be frustrating, but help is on the way. Starting in 2013 a new watchdog agency will start policing large collection firms... What does this mean for you?

The CFPB's new authority starts January 2, 2013. The FTC and CFPB will work together and share information and complaints it gets from consumers.